Privacy policy

1. Introduction

Mxooze ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information, including:

  • Personal Information: When you create an account, make a purchase, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.
  • Order Information: Details related to your orders, including the products purchased, order date, and delivery information.
  • Website Usage Information: We collect information about how you use our website, including your IP address, browser type, device information, pages viewed, and the time spent on our site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our site and improve your experience. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To process your purchases, handle payments, and deliver products to your address.
  • Customer Support: To communicate with you about your orders, respond to your inquiries, and provide customer service.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers (you may opt out of marketing communications at any time).
  • Improving Our Website: To analyze website traffic, improve functionality, and customize your browsing experience.
  • Legal Compliance: To comply with legal obligations, protect our rights, and prevent fraudulent activities.

4. How We Share Your Information

Mxooze does not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that assist with payment processing, order fulfillment, delivery, marketing, and website maintenance. These providers are only permitted to use your information for the purposes of providing services to us.
  • Legal Authorities: If required by law, we may disclose your information to government authorities, law enforcement, or other third parties in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.

5. Security Measures

We take data security seriously and use a variety of measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may access and update your personal information by logging into your account or contacting us.
  • Opt-Out: You can opt out of marketing communications by clicking the "unsubscribe" link in our emails or adjusting your account settings.
  • Data Deletion: You may request the deletion of your account and personal information, subject to certain legal requirements.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features and functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. Mxooze is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

Mxooze reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.